INTEGRATE
Integration Mesh

Connect all your business tools into one platform, including Slack, AWS, SAP, and 400+ others

DESIGN
No-code Smart Workflow Studio

Drag and drop from 100+ pre-build automation and decision units in minutes to get a unique workflow for your business automation

Developer Workbench

Bring your custom automation ideas to life with a powerful toolkit for developers

ACT
Autoremediation and Predictions

Use smart behavioral analytics and decision units to prevent incidents before they impact your business

Smartbots

Improve interactions in your teams with in-time notifications and information exchange

ANALYZE
Bot Analytics

Illuminate important business processes and get insights for smart management decisions

Use Case – S3 Encryption Security

Botprise
USE CASE

Background

A large professionally managed legal firm with thousands of clients who’s related documentation is maintained in digital format. Client communication is mostly done on emails and legal documentation is maintained digitized in a DMS. Emails therefore becomes a very important application for the firm and thereby potential threat to the firm if not managed properly.  

While the firm took steps in having the right set of staff and tools to take care of security related to their applications, the volume of emails that the firm was exposed to was not something their staff could attend to. Additionally, the non-IT staff in the firm wasn’t very security aware which often led to security incidents like phishing attempts and ransomware attacks being successful. 

THE CLIENT

Education Technology Company

REGION

USA

TYPE OF WORK

IT & security Operations

INDUSTRY

Education

MAIN TECHNOLOGIES

Automation Units, Integrations, Decision Units, Workflows

Key Challenges

Alert Volume

High volume and frequent alerts related to storage configurations, user access and control changes.

Human Factor

Lack of experience in security awareness of non-IT staff and the deficiency of qualified specialists who are able to handle security incidents.

Service Requests

Not able to meet user requirements due to the non-availability of the storage assets, user access updates and control configuration changes.

The need for Integrations

Number of applications using the storage is huge along with both internal and external use of the applications and storage data. Users and access need to be managed on a continuous basis.

Work Process

The customer has a large  cloud footprint and has assets in multiple regions with multiple cloud accounts. They are using cloud security tools like guard duty and securityhub for alerts and ITSM for event tracking with Teamwork for approvals.

Botprise

Solution

The Botprise Solution, with its integration capabilities into the security tools, cloud assets for storage, user management, tracking and control, ticketing system and teamwork for collaboration was able to create a smartbot that would look at security alerts. Furthermore the alerts were automatically checked for required security controls and remediation flows automatically triggered off with collaboration over teamwork for approval steps. A high level workflow representing the modeled process is as shown below:

The EdTEch company now has a solution to automatically manage misconfigurations to maintain desired cloud security posture, deploy changes to the existing process or develop new processes on a single platform regardless of the tools that are required to be integrated. 

Outcome

The firm is now able to deploy an event based, data-driven security solution for misconfigurations and perform automation that has helped it reduce its attack surface substantially. Furthermore, more automations have been deployed that address other security alert scenarios.

 

Botprise’s Smartbots now spearhead various related processes as a digital agent that takes on security alerts and completes the tasks with improved and consistent responses regardless of the volume or frequency of these alerts. The IT staff are  now able to focus on business-impacting operational issues thereby improving the overall security of the firm and time to resolve. 

Botprise

Optimization? Improvement? Automation?

Do you want to optimize your product or learn how you can comfortably manage your business? Write to us!

Lead time reduction by 95%

90% reduction in workload for existing security and IT staff

90% reduction in the security incidents across the firm

89% of service requests resolved at FPOC (Botprise)