Integration Mesh

Connect all your business tools into one platform, including Slack, AWS, SAP, and 400+ others

No-code Smart Workflow Studio

Drag and drop from 100+ pre-build automation and decision units in minutes to get a unique workflow for your business automation

Developer Workbench

Bring your custom automation ideas to life with a powerful toolkit for developers

Autoremediation and Predictions

Use smart behavioral analytics and decision units to prevent incidents before they impact your business


Improve interactions in your teams with in-time notifications and information exchange

Bot Analytics

Illuminate important business processes and get insights for smart management decisions

Frequently Asked Questions

Below are our most asked questions about Blue Prism, intelligent automation and robotics process automation (RPA). If you have additional questions, contact us.


Why cloud automation is important for an enterprise

A Large MSP serving hundreds of customers across the globe. The managed service organization serves customers with standard and custom operating models. Standard operating model meant that all customers serviced with this model were managed with a standard set of tools, whereas custom model meant a diverse set of customer owned tools.

MSP’s team was responsible for the customer’s IT infrastructure and asset’s lifecycle management and day-to-day operations. Processes designed with humans in mind, existence of numerous management tools and the sheer volume/ frequency of requests was proving to be an impediment to the smooth operation of the MSP business.

Why is network automation important and what are the benefits?

Network Automation is important because it unify the processes. Everyday the price of network operations price growth with geometric progression. Up to 80 percent of all operational costs at least 2 times higher than the network cost

Human error protection – most of all repetitive and routine tasks tire people and even the most responsible person will make a mistake someday the reason is nothing but human nature. In the same time bot doesn’t have such a weaknesses as a human being. 

Lessen IT teams workload – automation opens a new horizons for network operations team instead of solving repetitive tasks they can spend their time for more complicated and new things to improve the business. 

Boost scaling – scalability is one of the most important growth stats for 21st century and Hyperautomation. 

What is automated ticket resolution?

Automated ticket resolution is a process when SMART bot analyze the environment and fix the things by his own. In case of need in human involvement it reports the responsible specialist with an analysis of problems. Automated ticket resolution helps to keep everything structured, systematic and solved even without a personal involvement.

What is compliance automation?

Compliance automation is the process of continuous compliance system checking and analysis. 

Commonly it describes as “automation of compliance processes that previously had been done manually, by employees”, but actually its even something more it is a new era in documents flow because it includes more data, reduce failure rates and better documenting and reporting.

What it tasks can be automated?

With SMART Hyperautomation you can automate management, marketing, analysis, analytics, checking, reporting, autoremediation and many others.

To draw the line – every process can be automated even brainstorm it depends on personal decision making. For example even making a diagnoses can be automated with high level of accuracy the only reason why it isn’t integrated is moral dilemma.

What is security automation system?

Security Automation System is a system which operate with:

  • Network/Cloud traffic analysis & anomaly detection (Netflow/VPC Flows)
  • System performance & events anomaly detection
  • Phishing attacks
  • Endpoint protection
  • Identity verification & enforcement
  • SIEM triage
  • Insider threat detection
  • Threat intelligence & Threat hunting
  • Playbook automation for common issues
  • Auto whitelisting / blacklisting (Proxy, NGFW)
  • Troubleshooting (VPN, connectivity, etc)