Background A leading customer service company, renowned for its extensive client base, faced the challenge of modernizing its finance operations. The goal was to integrate and automate various applications, including Workday, Zuora, Concur, and Salesforce, to streamline processes, reduce...

Background A renowned global media company, known for its extensive digital presence, faced significant challenges in streamlining its cloud security and operations. The company, serving a diverse international audience, required a robust infrastructure to manage its complex digital ecosystem....

Background A prominent E-commerce company, serving a global customer base, encountered critical challenges in maintaining optimal database performance due to a surge in online shopping and user traffic. The company, although equipped with a dedicated IT team, struggled with...

Background Use Case – Database Performance Optimization Botprise USE CASE Background A leading E-commerce company offers a wide range of products to customers globally. Their platform is heavily reliant on databases to manage inventory, customer data, transactions, and more....

Background A large Education Technology company sells educational products and services directly to high school and college students. That includes renting textbooks, guiding customers in their search for scholarships, and offering online tutoring. In the course of its business,...

A large professionally managed legal firm with thousands of clients who’s related documentation is maintained in digital format. Client communication is mostly done on emails and legal documentation is maintained digitized in a DMS. Emails therefore becomes a very important application for the firm and thereby potential threat to the firm if not managed properly.

A large professionally managed IaaS company dealing with thousands of cloud based assets and customers. Due to demands of the business the company frequently deploys and tears down their cloud assets. This poses a strain on the security and compliance teams that are responsible for identifying and managing the security of the cloud assets in the constantly evolving and changing environment.

A Large MSP serving hundreds of customers across the globe. Processes designed with humans in mind, existence of numerous management tools and the sheer volume/ frequency of requests was proving to be an impediment to the smooth operation of the MSP business.

A Large Global Retailer with thousands of products and thousands of customers daily. Issues with the delivery processes, questions about products/discounts are typical and occur frequently.