INTEGRATE
Integration Mesh

Connect all your business tools into one platform, including Slack, AWS, SAP, and 400+ others

DESIGN
No-code Smart Workflow Studio

Drag and drop from 100+ pre-build automation and decision units in minutes to get a unique workflow for your business automation

Developer Workbench

Bring your custom automation ideas to life with a powerful toolkit for developers

ACT
Autoremediation and Predictions

Use smart behavioral analytics and decision units to prevent incidents before they impact your business

Smartbots

Improve interactions in your teams with in-time notifications and information exchange

ANALYZE
Bot Analytics

Illuminate important business processes and get insights for smart management decisions

Why cloud automation is important for an enterprise

September 15, 2021

A Large MSP serving hundreds of customers across the globe. The managed service organization serves customers with standard and custom operating models. Standard operating model meant that all customers serviced with this model were managed with a standard set of tools, whereas custom model meant a diverse set of customer owned tools.

MSP’s team was responsible for the customer’s IT infrastructure and asset’s lifecycle management and day-to-day operations. Processes designed with humans in mind, existence of numerous management tools and the sheer volume/ frequency of requests was proving to be an impediment to the smooth operation of the MSP business.