Request Analysis
- Software: Jira, Redmine, ServiceNow, AWS Service Catalog.
- Examine the request to understand all requirements and specifics.
Mailbox Creation
- Software: Microsoft Exchange, Zimbra, Google Workspace, Amazon WorkMail.
- Create a mailbox on the service domain and add it to all specified mailing lists.
Creating an Account in AD DS (Active Directory Domain Services)
- Software: Microsoft Active Directory, Azure AD, OpenLDAP, AWS Directory Service.
- Create a user account and set the appropriate access rights.
Setting up Additional Services (optional)
- CRM Software: AmoCRM, Salesforce, Bitrix24, Amazon Connect.
- Telephony Software: Asterisk, 3CX, RingCentral, Amazon Chime Voice Connector.
- Set up integrations according to the request.
Joining the Computer to the Domain
- Software: Windows Server (with AD DS role), Samba for Linux, AWS Managed Microsoft AD.
- Amazon Machine Images (AMI): When using AWS to deploy workstations, AMI can be used for rapid deployment of pre-configured virtual machines. These images can contain necessary operating systems, applications, and configurations.
- Join the workstation to the domain using the appropriate tools, scripts, and, if necessary, AMI.
Testing and Verification
- Software: Ping, Traceroute, Wireshark, Amazon CloudWatch.
- Check the correct operation of all configured services.
User Instructions
- Software: Microsoft Word, Google Docs, LibreOffice Writer, Amazon WorkDocs.
- Provide the user with documentation on how to use the provided resources.
Conclusion: Integration with AWS cloud services, including the use of AMI, can significantly simplify and accelerate the process of creating accounts and setting up workstations. Choosing the right tools and services ensures flexibility and scalability, which is key to the successful completion of a system administrator’s tasks.