Many of our customers are on different stages of their automation journeys. Early adopters of the RPA solutions have reaped the benefits and are hitting the downward trend of efficiencies. They are now looking to go beyond RPA and the limited process improvements they could make to drive better returns of their investments into automation with more deeper process automations and use of more intelligence.
The other challenge that these customers are aggressively trying to avoid in this phase is to be hindered in their automation aspirations by ramping up the adoption curve within the organization after the initial adopters to the majority of the organization. However they will have a lot of challenges to figure out from as to how to take the use of intelligence and process automation to the frontlines of their organization.
The other sets of customers are either in the middle of their automation journeys or at the initial phase of planning. For these organizations it is good to learn from the early adopters and they are incorporating the learnings from other companies which have already gone through some of these phases. They are doing this by going straight to incorporating the intelligence and addressing the adoption challenges for a deeper process automation avoiding the pitfalls of limited process improvements.
We have simplified the challenges these mature RPA adopters and champions are encountering. Our smartbots simplify the use of automation, workflows and AI/ML to automate complex processes and also simplify the use for adoption by the citizen automators within an organization.
Intelligence is at the core of the autonomous enterprise and the smart organizations are planning to map their journeys to leverage these at scale in their automation roadmaps.
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