Briggs and Stratton Genuine 797019 Crankshaft
Make IT dynamic and solve tickets as they arise with AI/ML
Benefits
Capabilities
Smart bots learn IT operational issues and apply the right workflows to resolve them including involving human in the loop as needed for information and decisions
Operational teams can easily design their workflows with Botprise workflow canvas to build complex workflows avoiding all the manual scripts they use for different situations
Botprise AI driven automation helps enterprises automate repetitive business processes at scale both on-premise and in the cloud
Continuously monitor, analyze and optimize smart bots performance through analytics that deliver key KPI’s on performance
Botprise smart bots read ticket information and other data to understand the intent to take the appropriate remediation to resolve the issue or updating the user with additional information to solve the issue quickly.
Botprise platform is integrated with ITSM (eg: ServiceNow), Monitoring systems (eg: OpMonitor, Cloudwatch), collaboration (eg:Slack) with an open integration framework to seamlessly integrate with all your on-premises/cloud infrastructure and applications. 100+ integrations are coming soon!View Demo
Use Cases
Proactively Enhance Customer Experience
Protect and enhance customer experience with AI/ML as smartbots continuously analyze data from users to take remedial actions.
A large global company has distributed workforce and applications that customers use. IT operations team faces challenges in making sure that all applications and infrastructure /cloud are functioning properly and efficiently. In order to exceed customer experience and proactively identify issues, they use Botprise to collect data from various sources and AI/ML to proactively identify user experience issues and potentially resolve them automatically. Global IT Operations teams are updated automatically and ITSM is updated with any identification of anomalies in user experience.
Automate Root Cause Analysis
Smartbots automatically analyze change data from your CI/CD, change tools and matches with monitoring alerts to kick-off remediation actions to react instantly to incidents and outages.
A global manufacturing company has multiple monitoring systems that monitor infrastructure, cloud, applications, etc. and it is challenging to identify root causes when an incident or outage occurs. They use Botprise to analyze data from the various sources, identify cross domain dependencies and take remedial action to prevent outages.
Automatic Resolution of IT Tickets
Increase your IT operational agility and customer response by resolving tickets automatically and updating ITSM systems like ServiceNow with resolutions. A large global conglomerate customer receives over ten thousand tickets in their ServiceNow ticketing system every day and IT Operations teams struggle to cope with effectively resolving them.
Lot of these tickets are repetitive or false alerts and these keep the teams from doing more critical transformational work. They use Botprise to simplify the ticket resolutions and automate the workflows. Botprise resolves 80% of their IT Operations tickets automatically.
Testimonials
Understanding complex IT issues and ability to solve them is critical for our digital transformation efforts and Botprise has the right vision to power our efforts
Head of Infrastructure,
Global Banking Company
Our teams get inundated with a lot of issues which are customer experience critical and a AI driven approach like Botprise would go a long way in making our customers delighted
Head of IT,
Fortune 500 Retailer
As a global brand we face tremendous challenge in keeping all our business processes and the technology footprint supporting it running effectively and Botprise with it’s AI driven approach can help us achieve superior customer experience
Head of IT,
Fortune 500 Beverage Company
Enterprises need to be more responsive to fast changing business needs and Botprise provides the right platform and solution to solve IT issues quickly and sometime before they arise
President,
Large MSP
About Us
Empowering Great Operations Teams
Agile enterprises in today’s digital world are powered by great Operations teams. But the Ops teams struggle with outdated software systems to drive their automation vision. Botprise was born in 2019 to empower their automation aspirations with modern software using AI/ML and with no-code/low code.
Kishan Bulusu
Founder & CEO
Kishan Bulusu is the Founder and CEO of Botprise with more than 20 years of leadership experience at both startup and established companies. He has been in the forefront of using AI and automation for value transformation of enterprises and is excited to lead the Botprise team on this journey with our customers and partners.
Oksana Riabichko
Head of Operations
Oksana is highly driven Head of Operations with extensive experience in Management including Business Strategy, Operations and Consulting. Have proven hands on record of solving technical, management and strategic issues. An excellent and extremely personable communicator able to tailor information to meet the needs of the customer.
Piyush Tiwari
Development Manager
Piyush have extensive experience in building Software Products powered by Cloud and AI. He have managed high performing Teams delivering impressive Software Systems. He is primarily interested in architecting and delivering scalable, maintainable software system using apt technical stacks that add a lot of value to business and society.
Parth Tomar
Software Engineer
Parth has 5+ years experience in various JS libraries and frameworks ( Angular, BackboneJs and JQuery ). Currently he is working as the Senior Software Engineer. An alumnus of NIT Warangal (Computer Science), he is interested in Data Visualization and modeling. Outside of work he is a cycling enthusiast and a movie buff.
Briggs and Stratton Genuine 797019 Crankshaft
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